Microsoft 365 setup
Configure business tenants, domains, user accounts and core Microsoft 365 services.
Peninsula IT Solutions
Microsoft 365 & Business Email
Microsoft 365 (formerly Office 365) setup, business email, licences, security and migrations for small businesses in Frankston and across the Mornington Peninsula.
Practical local support
Microsoft 365 & Business Email
We help local businesses set up, troubleshoot and maintain Microsoft 365 so staff can work securely and reliably. For broader device and day-to-day issues, see our small business IT support; for account protection and recovery planning, see cyber security and backups.
Support that fits a small business
Clear advice, practical fixes and support designed around what you actually need — not a catalogue of unnecessary services.
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Local Frankston-based support
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Remote and onsite assistance
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Straightforward explanations
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Business-first recommendations
What we can help with
Support for the systems you rely on.
Business email troubleshooting
Resolve sending, receiving, Outlook, mailbox and mobile-device email issues.
New user onboarding
Create accounts, apply licences and configure access for new staff.
MFA & account security
Strengthen Microsoft accounts with multi-factor authentication and better sign-in practices.
Microsoft 365 migrations
Help move business email or users into Microsoft 365 with a sensible transition plan.
Ongoing administration
Changes to users, licences, shared mailboxes, permissions and general Microsoft 365 support.
Microsoft 365 or Office 365?
Same thing, newer name.
Microsoft renamed most Office 365 business plans to Microsoft 365. If you pay for "Office 365" for your business email and Word, Excel and Outlook, you're almost certainly on a Microsoft 365 plan now. Either way, we support it: email, users, licences, security settings, Teams, OneDrive and SharePoint.
Business Basic
Business email, Teams and OneDrive, with the web and mobile versions of the Office apps. Suits staff who mainly work in a browser or on a phone.
Business Standard
Everything in Basic, plus the full desktop apps like Outlook, Word and Excel. The most common choice for office staff.
Business Premium
Everything in Standard, plus stronger security and device management. Worth considering if you handle sensitive client data or want tighter control of company devices.
Plans and prices change from time to time, and many businesses pay for more than they use, or for the wrong mix. We'll look at what each person actually needs and recommend the simplest setup that works.
Email migrations
Moving your email to Microsoft 365.
Still on email from an old web host or another provider? Moving to Microsoft 365 gives you reliable business email, proper security and access to modern tools. A typical migration looks like this:
- Check what you have. Mailboxes, shared addresses, how big they are, and where your domain is managed.
- Set up Microsoft 365. Add your domain, create users and choose the right licences.
- Copy existing email across. Old messages, folders and contacts are moved before the switch.
- Switch over at a quiet time. Your domain's mail records are updated so new email arrives in Microsoft 365.
- Set up devices and security. Outlook and phones are connected, MFA is turned on, and staff are shown what's changed.
Example: from an old email server to Microsoft 365
A business was still on an old web-hosted email server. We migrated their email to Microsoft 365, which let them start using AI tools to sort incoming email by priority.
Who you'll deal with
Your local IT technician.
Hi, I'm Matt, the owner and technician behind Peninsula IT Solutions. I have 8+ years of hands-on IT support experience, at a managed IT services company, in business IT support and in Victorian schools, looking after everything from classrooms to busy offices.
I live in Carrum Downs and started Peninsula IT Solutions because I love this work and wanted to do it my way. When you call, you deal with me directly, not a call centre or a corporate head office. I help local businesses such as mechanics, trades and online retailers keep their computers, email and networks running.
Good to know
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Same-day remote support
Onsite visits usually the next day.
Onsite visits usually the next day.
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From $220 an hour inc GST
One-hour minimum, then 15-minute increments.
One-hour minimum, then 15-minute increments.
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Fixed quotes for projects
Upgrades, migrations and new setups quoted up front.
Upgrades, migrations and new setups quoted up front.
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Local owner-operator
Based in Carrum Downs. ABN 85 302 825 019.
Based in Carrum Downs. ABN 85 302 825 019.
“Had an urgent issue in our business and Matt got it sorted in quick time. Explained things in plain English. Huge relief.”Google review, local business owner
Frequently asked questions
Common questions.
If you're not sure whether your issue fits neatly into one of these categories, contact us anyway. Most small-business IT problems overlap across devices, accounts, networks and software.
Is Office 365 the same as Microsoft 365?
For small business plans, yes. Microsoft renamed Office 365 to Microsoft 365. Your email, Word, Excel, Outlook and Teams are part of the same service.
Can you move our email from our web host to Microsoft 365?
Yes. We plan the migration, copy existing email, folders and contacts across, switch your domain over at a quiet time, then set up Outlook and phones.
Which Microsoft 365 plan do we need?
It depends on how each person works. Many small businesses use Business Standard for office staff and Business Basic for people who only need email and web apps. We'll recommend a mix that doesn't waste money.
Do you charge a monthly fee for Microsoft 365 support?
No. Help is charged from $220 an hour including GST, with a one-hour minimum, then in 15-minute increments. Migrations and setups can be quoted at a fixed price.
Need help with Microsoft 365 & business email?
Tell us what's going on and we'll work out the most sensible next step.