How Peninsula IT Solutions handles information you provide through this website and our services.
Peninsula IT Solutions respects your privacy. We only collect information reasonably necessary to respond to enquiries, provide IT services, communicate with customers and meet legal or business obligations.
This may include your name, business name, phone number, email address, service address, technical information relevant to support work, and information you voluntarily provide when contacting us.
Information is used to respond to enquiries, deliver requested services, arrange appointments, provide support and maintain appropriate business records. We do not sell personal information.
Where necessary to provide a service, information may be processed by third-party technology providers such as email, cloud, remote-support or business administration platforms. We aim to use reputable providers and disclose only what is reasonably required.
Support work may require temporary access to a business device, account, network or file. We limit access to the agreed task and follow the instructions of the authorised customer contact. Passwords or other access details should be shared only through an agreed secure method and changed when appropriate after the work is complete.
Our website and hosting providers may process standard technical data such as an IP address, browser type, device type and access time. This information is used to operate and secure the website, prevent misuse and confirm that enquiries are working as intended.
We take reasonable steps to protect personal information from loss, misuse and unauthorised access. Records are retained only while needed for service delivery, business administration, legal obligations or legitimate record-keeping, then securely deleted or de-identified where practical.
You may request access to personal information we hold about you or ask us to correct inaccurate details. We may need to verify your identity or authority to act for a business before completing the request.
Questions about privacy can be sent to info@peninsulait.au.
Last updated: August 2026.