Helpful answers before you call

Tech Advice

Straightforward explanations for common computer, Wi-Fi and home technology problems. No scare tactics, no unnecessary jargon — just practical information to help you understand what is going on and what to do next.

Peninsula IT guides

Start with the problem you're trying to solve.

These guides cover the same kinds of questions local customers ask every day. If the problem needs hands-on help, each guide points you to the relevant service.

Laptop upgrades

Is It Worth Upgrading an Old Laptop or Should You Replace It?

A practical guide to deciding whether an older laptop is worth upgrading or whether your money is better spent on a replacement.

Read the laptop upgrade guide →
Home Wi-Fi

Why Is My Wi-Fi Slow in Some Rooms?

Why Wi-Fi can be fast in one part of your home and poor in another, plus the fixes worth trying before buying more equipment.

Read the home Wi-Fi guide →
Slow computers

7 Reasons Your Computer Is Running Slowly

Seven common reasons a Windows PC or laptop becomes slow, and how to work out whether it needs a clean-up, upgrade or repair.

Read the slow computer guide →
SSD upgrades

SSD Upgrade vs New Computer: Which Makes More Sense?

An SSD can transform some older computers, but not every machine is worth upgrading. Here is how to decide where your money is better spent.

Read the SSD upgrade guide →
Computer security

What to Do If You Think Your Computer Has a Virus

Think your computer may have malware? Here are the sensible first steps to protect your accounts and avoid making the situation worse.

Read the computer virus guide →
Still stuck?

You don't need to diagnose it yourself.

Tell us what your computer, Wi-Fi or device is doing and we'll help work out the sensible next step.