If something suspicious has appeared on your computer or you are worried after clicking a link, we can check the device, remove unwanted software and help you secure affected accounts.
Not every pop-up means a computer is infected, but suspicious behaviour is worth checking. We focus on cleaning the device and reducing the chance of the same problem happening again.
Want to understand the problem first? These practical guides may help.
What to do if you think your computer has a virus →Yes. Many residential computer, Wi-Fi, printer and device problems can be handled at your home. Some computer repairs may be easier to complete off-site.
No. Describe what you are seeing or what has stopped working. Diagnosing the cause is part of the service.
Yes. These services are specifically aimed at local home users, with small business support also available separately.
You don't need to diagnose it yourself. Describe the problem in plain English and we'll work out the sensible next step.